FAQ
Straight answers before you sign anything.
Do you replace my safety director?
No. You remain the motor carrier. We are an administrative desk: we track dates, draft filings, and review files. You approve submissions and you are responsible for operating safely and legally.
Are you a lawyer or a government contractor?
Neither. We are not a law firm, we do not give legal advice, and we are not affiliated with FMCSA, USDOT, the IRS, or the State of Illinois. DataQs challenges and similar disputes are drafted for you to submit.
Do you run drug and alcohol testing?
No. We are not a collection site, laboratory, consortium, or C/TPA (service agent). Owner-operators usually meet the random-testing rule through a consortium pool. We refer you to an established C/TPA, you contract with them directly, and we only track dates and completion — not test results.
What happened to the MCS-150 biennial update?
FMCSA suspended enforcement of biennial MCS-150 updates due on or after June 1, 2026 while carriers move to the Motus registration system. You should still keep your USDOT profile accurate when something changes. We track the old due date so we can move quickly when the agency says enforcement is back. We will not tell you that a missed biennial update will deactivate your number while that suspension is in effect.
Who pays the government?
You do, directly — UCR, IFTA tax, Form 2290 tax, IRP plates, and any Secretary of State fees. Our invoice is only for the desk. Consortium fees, process-agent fees, Clearinghouse queries, medical exams, and shop inspections are also paid by you to those providers.
Do you need a PTIN to file Form 2290?
A paid preparer who signs Form 2290 needs an IRS PTIN. If that is part of your plan, Jose will hold a current PTIN before any 2290 is prepared for a fee. Until then, we can still build the VIN and weight list and walk you through self-filing.
What do I have to send you each month?
It depends on the plan. Filing Desk needs fuel receipts and an ELD mileage export, especially as each IFTA quarter closes. Full Compliance and Fleet Desk also need driver and unit document updates, and an ELD log export for the monthly hours-of-service audit. We give you a checklist at onboarding.
How do you handle medical and testing records?
Confidentially, and with as little of that information in our hands as possible. Drug and alcohol results stay with your C/TPA or in a restricted folder that is never used to train or prompt software. We do not accept blanket medical releases. Retention follows the federal rules (among them 49 CFR 40.321, 382.401, 391.51, and 395.8). See the legal page for the short version, and the service agreement for the long one.
Can you help if I only have Illinois intrastate authority?
Our core desk is built for interstate for-hire carriers. Illinois-only for-hire carriers may need an ICC Public Carrier Certificate; we can point you to the Illinois Commerce Commission, but we do not advise on that authority or sell it.
Is there a contract?
Yes. You will receive a written service agreement before the first invoice. It is a template until an Illinois attorney has reviewed it. Month-to-month plans can be ended before the next billing date; the annual Full Compliance rate assumes a 12-month term.
Do you take cards on this website?
Not yet. Request a plan or a free DOT Checkup on the contact form. After we confirm the work, invoices will go out through Stripe.